Terms and Conditions

The following relates to the purchase of items through the Stockwood Park RFC website
These terms and conditions of sale govern the sale and supply of goods by Stockwood Park RFC. Stockwood Park RFC may amend, without notice, these terms and conditions from time to time.

Privacy Policy
Our Privacy Policy is found here.

Stockwood Park RFC Contract With You
A contract exists between you and Stockwood Park RFC as soon as your order is received. Stockwood Park RFC is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods or for product unavailability reasons.

Pricing and Availability
All prices are subject to market fluctuations and revisions and the actual price paid by you shall be Stockwood Park RFC price ruling at date of dispatch or collection. Such information is subject to change without notice. Where applicable, each price is inclusive of VAT (at the standard UK rate). There may be an additional charge for delivery. In the event that the goods are unavailable, or temporarily out of stock, or that Stockwood Park RFC needs to vary the price due to supplier price increases, or errors for example, following receipt of your order Stockwood Park RFC shall send you a notification by email or telephone and allow you the opportunity to cancel your order if Stockwood Park RFC has not already done so.

Payment can be made using your PayPal account or a Credit or Debit card, we accept Visa, MasterCard, Switch, and Delta.

Payment for standard/non-customised items

  • For standard or non-customised items we will contact you to confirm the expected delivery date, payment will be taken at the time of despatch to you or at the time we receive the item from the supplier, whichever is the earlier.

Payment for non-standard/customised items

  • For non-standard or customised items we will contact the manufacturer/supplier and establish an expected delivery date, we will then contact you to confirm the expected delivery date, once you have accepted the expected delivery date we will take payment.

Payment for event tickets

  • Payment will be taken at the time you place your order if you pay by card.
  • For some events we may allow payments via cheque or cash, these must be paid at the bar 20 days before the event.   If the option to pay cash or cheque is not offered during checkout it means those options are not available for that particular event. Stockwood Park reserve the right to cancel your ticket(s) and re-allocate your ticket to another customer without notice if payment is not made 20 days before the event where this option was offered.

When we confirm the expected delivery date with you we will also notify you if there are any custom or non-standard items on your order and therefore when we will take payment.

Cancellation of an order
Standard or non-customised items

  •  You may cancel the order at any time prior to the time we place the the order with the supplier.   Stockwood Park is under no obligation to notify you that we are about to place, or when we will place the order with the supplier.

Non-standard or customised items

  •  You may cancel the order at any time prior to the time we place the the order with the supplier.   Stockwood Park is under no obligation to notify you that we are about to place, or when we will place the order with the supplier.

Payment for event tickets

  • See our Returns Policy for information on refunds for events tickets

Delivery of Goods
We will confirm the expected delivery date within 1-5 working days (Items in stock are normally confirmed within 1-3 working day), customised or made to measure items can take up to 10 working days while we contact the manufactured or supplier to establish an expected delivery date) of placing the order, if not satisfied with the estimated delivery date you may cancel at the time of delivery notification without any obligation or cost to yourself.

Title to the goods will pass to you at the time of dispatch. Risk will pass to you on delivery.

Entrance to Events
Your tickets will be despatched to you via e-mail after your payment is processed unless otherwise specified.   Each ticket contains a unique barcode which is scanned at the door to the event to allow entry, to allow this scan to happen you must print and bring your ticket with you to the event, or, have the ticket accessible on your phone to allow the barcode to be scanned.   Entry will be denied if you cannot produce your ticket in either printed form or on your phone to allow the barcode to be scanned.

Stockwood Park RFC Guarantee and Returns Policy
If you experience any problems with your product, please contact us via e-mail on shop@stockwoodparkrfc.co.uk.

Damaged items must be reported as soon as is reasonable after the delivery, preferably within 24hrs of receipt of goods.

In the case of goods wrongly ordered or unwanted goods, they are returned at the customer’s own cost. We reserve the right to charge for the collection of these goods which is typically £25.00. Goods must be returned in the original packaging or suitably wrapped so as to avoid damage and marking. They must have been unused and returned in perfect condition. depending on the supplier, additionally, there may be a restocking charge of up to 20% of the selling price of the goods.

Refunds or exchanges can only be given on production of a valid receipt.   See our Returns Policy for details.

Your statutory rights are not affected

Stockwood Park RFC Price Match Policy
We do not offer price match on products where the identical product is later found at a lower price or available elsewhere at a lower price.

Governing Law and Jurisdiction
Contracts between you and Stockwood Park RFC shall be governed by English Law and all disputes shall be submitted to the non-exclusive jurisdiction of the English courts.

Invalidity of Terms and Conditions
If for any reason part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions shall not be affected.

Legal Identity
Legal Registered Company :
Uk Registered Company : 01558915